Shipping and policies

As per our shipping policy, we strive to process and package all orders within 24-48 hours to ensure a timely dispatch. Delivery within the UK may take up to 5 working days. However, please be aware that this does not apply to next day delivery.

Delivery times for international orders will differ significantly. We aim to dispatch and deliver within a week and may take up to 9 working days. Tracking will also be available to stay updated.

Once item is shipped you will receive a tracking number, please also check your junk mail if not received in your regular inbox.

The buyer is responsible for providing accurate delivery address details while placing an order, Lumin Lip is not responsible for any lost orders due to this reason.

Do we ship worldwide?

Yes we do! We are based in UK however, we offer worldwide shipping for those in need of our product!

Do we accept returns/refunds?

Due to the nature of the product, we do not accept any returns. We hope you'll love the product as much as we do.

Upon dispatch, the order is solely under the responsibility of the courier. Kindly note that we have no control over delivery times, thus it is recommended to actively track your order.